Business Operations Lead

TL;DR

Business Operations Lead: Overseeing quote approvals, contract processing, and order management while serving as an operational expert and key partner to Sales and Customer Success with an accent on workflow leadership and process improvements. Focus on ensuring high-quality execution across quote-to-cash activities and driving continuous improvement.

Location: Must be based in San Diego, CA and requires in-office attendance Monday, Wednesday, and Thursday.

Salary: $65,700 - $87,600 USD

Company

hirify.global harnesses the power of Computer Vision and Edge Computing to revolutionize the modern-day transportation ecosystem and is a leader in fleet safety solutions.

What you will do

• Coordinate with internal stakeholders to support enterprise customer contracts, quotes, and order fulfillment.
• Lead first-line review of submitted quotes, evaluating accuracy, configuration, pricing, and commercial terms.
• Oversee order review and submission in Salesforce, ensuring exceptional accuracy and operational compliance.
• Maintain and refine process and procedure documentation to support scalable operations.
• Build strong, collaborative relationships across internal teams and serve as an escalation point for operational blockers.
• Mentor, guide, and coach junior operations staff to elevate team performance and ensure onboarding consistency.

Requirements

• Minimum 2 years’ experience in the Business Operations department
• Strong verbal and written communication skills and a positive approach to daily challenges and opportunities
• Self-motivated and able to thrive and adapt in a fast-paced, dynamic business environment.
• Strong sense of responsibility, ownership and accountability.
• Bachelor's degree required.

Nice to have

• Implementation experience of Salesforce
• Implementation experience of NetSuite
• Team management experience
• Comfortable with challenges and enthusiastic about improving efficiencies.

Culture & Benefits

• Salary + annual bonus eligibility
• Company equity
• Company Paid Health Care, Dental, and Vision Coverage for you and most of your dependents
• Generous PTO and Sick Leave
• 401(K) with generous company match
• Disability, Life Insurance and Ancillary Benefits