Partner Operations Analyst (SaaS)

TL;DR

Partner Operations Analyst (SaaS): Supporting day-to-day partner operations and scalable automation initiatives across the partner ecosystem in the APAC and EMEA regions with an accent on resolving issues, building automations, and ensuring systems and processes run smoothly. Focus on identifying gaps, driving process improvements, and delivering data-driven insights to support pipeline growth.

Location: Alabang, Philippines. This role will report to our Partner Operations team based in the US.

Company

hirify.global helps businesses globally streamline operations by connecting data, processes, applications, and experiences.

What you will do

• Serve as the primary point of contact in APAC and EMEA for all partner operations and enablement inquiries, requests, and issues.
• Build, update, and maintain hirify.global recipes, flows, and other automations for both internal partner teams and external partner sales reps.
• Monitor partner health metrics via dashboards and reports, proactively flagging at-risk partners and coordinating tier changes.
• Own end-to-end partner onboarding operations, including account provisioning and system access setup.
• Maintain CRM and PRM data integrity, including partner records and workflow configurations.
• Build and maintain Sigma Dashboards that will surface insights to leadership and partner stakeholders.

Requirements

• 2–4 years of experience in partner operations, sales operations, revenue operations, or a related field in a SaaS environment.
• Familiarity with tools such as Allbound, Partner Page, Sigma, Salesforce.
• Strong analytical skills with the ability to build and interpret reports and dashboards; experience with Salesforce or similar CRM required.
• Demonstrated ability to build and document scalable business processes from the ground up.
• Excellent written and verbal communication skills.

Culture & Benefits

• Flexible, trust-oriented culture that empowers everyone to take full ownership of their roles.
• Driven by innovation and looking for team players who want to actively build our company.
• Balancing productivity with self-care.
• Vibrant and dynamic work environment.