Growth Account Director (SaaS)

TL;DR

Growth Account Director (SaaS): Driving expansion within the existing customer base by deepening relationships, increasing product adoption, and identifying growth opportunities across accounts with an accent on net revenue retention (NRR), upsell, cross-sell, and long-term account strategy. Focus on scaling procurement transformation and aligning with Customer Success, Product, and Sales teams.

Location: Must reside in one of the following states: MA, NH, RI, NY or CA, US (East Coast/New England area or California)

Salary: $125,000 (base salary) + commission, equity, and benefits.

Company

hirify.global is the #1 autonomous sourcing platform revolutionizing the way all organizations buy & sell.

What you will do

• Own and grow a portfolio of existing hirify.global customers, driving expansion revenue and retention.
• Build strong, multi-threaded relationships across procurement, finance, and operations stakeholders.
• Identify and execute on upsell and cross-sell opportunities (new modules, expanded use cases, increased volume).
• Partner closely with Customer Success, Product, and Sales to align on account strategy and value delivery.
• Develop and maintain account plans with clear growth paths and executive alignment.
• Lead commercial conversations, including renewals, pricing, and contract expansions.

Requirements

• 10+ years of experience in account management, customer success, or sales in B2B SaaS.
• Proven track record of driving upsell, cross-sell, and expanding revenue.
• Experience managing enterprise or strategic accounts.
• Strong commercial acumen and comfortable owning renewals and pricing conversations.
• Ability to navigate complex organizations and build executive relationships.
• Must reside in one of the following states: MA, NH, RI, NY or CA, US (East Coast/New England area or California)

Culture & Benefits

• Headquartered in Boston.
• Backed by a $35.6M Series C.
• Opportunity to help grow the company into a global enterprise.