Field Implementation Consultant (Hospitality)

TL;DR

Field Implementation Consultant (Hospitality): Providing on-site service and technical assistance for Point of Sale products with an accent on project managing rollouts and supporting strategic customers. Focus on planning training sessions, troubleshooting networking devices, and representing hirify.global as a company ambassador.

Location: Montpellier, Hérault, France. Ability to travel to customer’s sites.

Company

hirify.global's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences.

What you will do

• Project manage rollouts of multiple locations across regions.
• Provide key insights and support for strategic/enterprise customers.
• Travel to customers’ locations to help with implementation and provide technical support.
• Plan and organize training sessions with business owners, management team, and/or staff.
• Guide customers through their setup, implementations, and integrations.
• Represent hirify.global as company ambassadors for all new and existing customers.

Requirements

• Passion for technology.
• Experience with technical or hardware installation/support.
• Flexible availability to work evenings and weekends.
• Ability to travel to customer’s sites, your area will be defined in advance.
• Excellent communication and presentation skills in both French & English.
• Strong attention to detail with an emphasis on customer service.

Nice to have

• Networking fundamental knowledge.
• Previous experience in the hospitality industry (restaurants, hotels, ect.).
• Experience at project management of larger projects.

Culture & Benefits

• Ability to do your job in a truly flexible environment.
• Genuine career opportunities in a company that’s creating new jobs every day.
• Work in a team big enough for growth but lean enough to make a real impact.
• hirify.global share scheme (we are all owners).
• Company pension program.
• Health and wellness benefit.