Junior Product Owner (Customer Experience)

TL;DR

Junior Product Owner (Customer Experience): Shaping user behavior understanding and delivering data-driven, personalized messaging strategies to increase product engagement and drive subscriber growth and retention in the hirify.global Player userbase with an accent on messaging strategy, subscriber lifecycle management, data analysis, and experimentation. Focus on building messaging campaigns and journeys, launching after sufficient testing and QA, and monitoring performance closely.

Location: Glasgow, Holborn - London

Company

hirify.global is a media and entertainment company.

What you will do

• Help shape how hirify.global understands user behaviour and deliver data-driven, personalised messaging strategies.
• Collaborate closely with Engineering, Product Design, Data, and the content teams across the business.
• Build messaging campaigns and journeys, launching after sufficient testing and QA, and monitoring performance closely.
• Develop and refine plans for campaigns to drive retention, engagement, and user value.
• Circulate regular reports on campaigns and test results and building dashboards for monitoring and alerting.

Requirements

• Passion for user experience, digital products, and product-led growth.
• Experience working on or supporting digital media or consumer products, particularly in a CRM related role.
• High attention to detail and accuracy.
• Strong organisation, planning, and time-management skills.
• Understanding of GDPR and data compliance.
• Confidence using AI to assist you in performing your best work in an efficient way.

Nice to have

• A degree (2:1 or above) in a data, human behaviour, or marketing-centric subject.

Culture & Benefits

• Operate a Smart Working approach.
• Dedicated to creating a place where different voices are represented, amplified and celebrated.
• Creating an inclusive culture where every hirify.globaller can belong.