Agency Director (MarTech)

TL;DR

Agency Director (MarTech): Leading the Services-First sales initiative with an accent on pre-sales support, hands-on client onboarding, and managing long-term strategic relationships. Focus on building and scaling a new dedicated Services-First team and shaping the commercial delivery model within a global organization.

Location: London

Company

hirify.global is an AI-powered marketing platform recognized as a Visionary in Gartner’s Magic Quadrant, focused on empowering marketers through Positionless Marketing.

What you will do

• Lead the Services-First GTM initiative, owning the service strategy across the full customer lifecycle.
• Partner with Sales to support pre-sales discovery, solution design, and strategic deal structuring.
• Execute hands-on onboarding and service delivery for initial customers to ensure value realization.
• Design service packages, engagement models, and delivery frameworks to standardize offerings.
• Act as the primary bridge between Sales, Services, Product, and Customer Success for continuous improvement.
• Build, lead, and mentor a high-performing dedicated Services-First team as the business scales.

Requirements

• Bachelor’s degree in Marketing, Business, or a related discipline.
• 4+ years of experience in CRM Marketing leadership roles.
• Strong background in consulting, professional services, or customer-facing strategic roles.
• Demonstrated experience interacting with senior and executive-level stakeholders.
• Proven ability to operate hands-on while thinking strategically for long-term scale.
• Excellent interpersonal, communication, and presentation skills.

Nice to have

• MBA qualification.
• Experience working closely with Sales teams on complex, high-value enterprise deals.
• Proven track record of building, launching, or scaling a new business practice or initiative.

Culture & Benefits

• Emphasis on a Positionless culture that empowers employees to shape their own roles.
• Environment that actively encourages ownership and professional growth.
• High internal promotion rate, with two out of three managers promoted from within.
• Opportunity to work with leading global brands such as Sephora and Staples.
• Exposure to strategic enterprise deals and senior executive stakeholders.