Marketing, Communications & Customer Engagement Teams Manager (AI)

TL;DR

Marketing, Communications & Customer Engagement Teams Manager (AI): Leading marketing, digital communications, and customer engagement across North America, elevating hirify.global’s visibility in key markets and strengthening their industry position. Focus on expanding AI usage to strengthen marketing efficiency, customer experience, and digital sales processes.

Location: Hybrid working arrangement, allowing you to split your time between working remotely and being on-site at our location in Export, PA, United States (US).

Company

hirify.global elevates visibility in key markets and strengthens industry position.

What you will do

• Drive digital marketing and communication strategies to increase visibility in key North American markets.
• Expand AI usage to strengthen marketing efficiency, customer experience, and digital sales processes.
• Lead e‑commerce strategy to increase zero‑touch orders above 30%.
• Build market‑segmentation strategies with Business Lines to map opportunities and prioritize high‑growth segments.
• Lead Customer Success and Digital Marketing teams to deliver best‑in-class digital engagement.
• Advance digital technologies and AI tools to improve performance and customer experience.

Requirements

• B.S. degree or equivalent in Marketing or Communications.
• Minimum 5 years in marketing/communications management and selling a product or service.
• Digital marketing and/or e‑commerce experience strongly preferred.
• HubSpot experience strongly preferred.
• Basic SAP/C4C knowledge.
• Proficient in spanish is a plus

Culture & Benefits

• Open for change and feedback is what defines our culture.
• Individual learning opportunities, world-wide job opportunities or technical training from our academy.
• Competitive compensation package (Relocation Assistance, Medical, Dental, Vision, Vacation, Sick, Holiday Pay, 401k, Paternal and Maternal leave, relocation assistance, short-term and long-term disability and more