Partner Onboarding Specialist (Vietnamese Speaking)

TL;DR

Partner Onboarding Specialist (Customer Support): Ensuring a quality efficient build and accuracy of data migrated for all partners coming onto the hirify.global Ecosystem through Inbound & Outbound channels with an accent on guiding and training partners on the hirify.global platform to encourage platform adoption. Focus on understanding partner business requirements and challenges that hirify.global will help solve.

Location: Onsite in Manila

Company

hirify.global is the AI-powered operating system for the global beauty, wellness and self-care industry, connecting and powering everything from salons and barbers to spas, medspas, fitness studios and health practices.

What you will do

• Confidently communicate the onboarding process and set expectations of the project plan.
• Guide and train partners on the hirify.global platform to encourage platform adoption.
• Provide quality assurance and demonstrate attention to detail during the onboarding process.
• Track project timelines, task progression and record correspondence.
• Lead the partner onboarding journey; manage potential risks and handle objections.
• Assist partners in getting the best possible onboarding experience.

Requirements

• Commercially minded, understanding critical needs of partners onboarding.
• Managing expectations of a partner right from the start.
• Excellent oral and written communication skills in English
• Proficient in Excel and data cleaning an asset
• Project coordination experience or certification highly desired
• Experience working in the Beauty & Wellness sector or previous start-up/scale-up tech company environment an asset

Culture & Benefits

• Creating a culture where individuals of all backgrounds feel comfortable.
• All hirify.global people to feel included and truly empowered to contribute fully to our vision and goals.
• Everyone who applies will receive fair consideration for employment.