Solutions Engineer, Digital Natives (AI)

TL;DR

Solutions Engineer, Digital Natives (AI): Providing technical expertise and guiding Digital Natives customers in leveraging ChatGPT and the hirify.global API to meet their business needs and deliver substantial value. Focus on demonstrating the value of AI solutions, recommending architectural patterns, and addressing security and compliance questions.

Location: Hybrid in Munich, Germany. Relocation assistance is offered to new employees.

Company

hirify.global is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity.

What you will do

• Deliver exceptional pre-sales customer experience by providing technical expertise and answering product, API, and LLM-related questions.
• Demonstrate how ChatGPT and the hirify.global API can meet customers’ business needs and deliver substantial business value.
• Create and maintain documentation, guides, and FAQs related to common questions and requirements discovered during the pre-sales process.
• Foster customer advocacy and represent the voice of the customer with internal teams.
• Serve as the first line of defense for security and compliance questions.

Requirements

• 5+ years of experience in a technical pre-sales role, managing C-level technical and business relationships with complex global organizations.
• Full professional fluency in both German and English.
• Thorough understanding of IT security principles and customer requirements for technical B2B SaaS products.
• Industry experience in programming languages like Python or Javascript and working with REST APIs.
• Experience delivering prototypes of Generative AI/traditional ML solutions and knowledge of network/cloud architecture.
• Effective presenter and communicator who can translate business and technical topics to all audiences, including senior leaders.

Culture & Benefits

• Hybrid work model of 3 days in the office per week.
• Relocation assistance to new employees.
• Equal opportunity employer.
• Committed to providing reasonable accommodations to applicants with disabilities.