Community Manager

TL;DR

Community Manager: Managing online communities and social media presence for various brands with an accent on moderation, content creation, and client relationship management. Focus on stimulating conversations, identifying business development opportunities, and staying attuned to social media trends.

Location: Hybrid, 1-3 office days per week in London, UK

Company

hirify.global is a Social Transformation company combining expertise in data & analytics, strategy, technology and creativity to help businesses build Social Age brands.

What you will do

• Create creative copy for social media and publish across various channels.
• Moderate customer-facing queries and escalate them to the Client Services team.
• Stimulate conversations and relationships with a brand’s audience through community management.
• Manage the day-to-day delivery of editorial calendars and creative campaigns.
• Work with the creative studio to ideate and brief on engaging content.
• Deliver reports, performance tracking, and trend analysis to clients.

Requirements

• Previous B2B and B2C experience and communications strategy background.
• Hands-on experience with TikTok Shop.
• Experience translating research into compelling editorial content.
• Understanding of social media and its value for brands.
• Excellent written and verbal communication skills.
• Excellent organizational, time management, and people management skills.

Culture & Benefits

• Additional holiday day for each year of service, up to 27 days.
• Additional festive shutdown period between Christmas and New Years.
• Subsidized gym membership.
• Private Medical Cover.
• Company Pension Scheme.
• Flexible working, hybrid 1-3 office days per week.