Head of AI Compliance (Fintech)

TL;DR

Head of AI Compliance (Fintech): Overseeing regulatory compliance for AI-driven applications, customer communications, and marketing within the CX department with an accent on translating evolving AI regulations into product requirements. Focus on mitigating conduct risk, partnering with technical teams for safe product launches, and establishing ethical AI frameworks.

Location: Remote (UK) or Hybrid (London)

Company

A global financial super app providing spending, saving, and investing products to over 75 million customers worldwide.

What you will do

• Partner with Product, Tech, and Growth teams to provide strategic advice on AI regulations.
• Support new product launches and multi-market roll-outs for customer experience features.
• Review and approve customer communications and marketing materials to ensure compliance.
• Translate evolving regulations into actionable, product-ready requirements.
• Develop and enhance frameworks consistent with regulatory requirements and ethical standards.
• Conduct horizon-scanning and manage BAU compliance activities.

Requirements

• Experience in AI and/or regulatory compliance.
• Expertise in interpreting and applying regulations within a business context.
• Background in a top-tier bank, investment firm, crypto exchange, or strategy consultancy.
• Deep understanding of how compliance risk and business risk interact.
• Ability to work under pressure in a high-performance, fast-paced environment.
• Must be based in the UK.

Culture & Benefits

• Competitive financial benefits.
• Flexibility to work from home, the office, or abroad.
• hirify.global Metal subscription loaded with perks.
• Regular team events to foster collaboration and networking.
• Inclusive workplace culture supported by a dedicated D&I Framework.