Head of AI Compliance (CX) (Fintech)

TL;DR

Head of AI Compliance (CX) (Fintech): Ensuring compliance across AI-driven applications, customer communications, and marketing within the Customer Experience department. Focus on translating evolving regulations into actionable requirements and enhancing compliance frameworks.

Location: Dubai, Dublin, Lisbon, London, Madrid (hybrid); Remote: Ireland, Porto, Portugal, Romania, Spain, UK

Company

hirify.global's products help 70+ million customers get more from their money every day.

What you will do

• Partner with Product, Tech, and Growth teams to advise on AI regulations.
• Support new product launches and multi-market roll-outs for new customer experience features.
• Review and approve customer communications and marketing materials.
• Own post-launch product reviews, ensuring regulatory decisions are clear and documented.
• Translate evolving regulation into actionable, product-ready requirements.
• Enhance existing frameworks or develop new ones consistent with regulatory requirements.

Requirements

• Experience in AI and/or regulatory compliance.
• Expertise in interpreting and applying regulations within a business context.
• Experience in a top-tier bank, investment firm, crypto exchange, fast-growing technology company, or strategy consultancy.
• An excellent understanding of how compliance risk and business risk interact.
• Highly adaptable skills to work in a fast-paced, high-performance environment.
• The ability to work well under pressure, manage multiple projects at once, and meet tight deadlines.

Culture & Benefits

• Launched a D&I Framework to help hirify.globalers thrive and grow.
• Encourage applications from people with diverse backgrounds and experiences.
• Multicultural, hard-working team.