Digital Product Manager (SaaS)

TL;DR

Digital Product Manager (SaaS): Leading the development and evolution of the FLOW digital platform for connectivity services with an accent on end-to-end lifecycle management and system integration. Focus on building scalable digital architectures, driving automation, and implementing AI-driven insights to transform the enterprise customer experience.

Location: Singapore (Hybrid)

Company

hirify.global is a global leader in providing wireless network solutions, including LTE/5G and Starlink technology, for global enterprises with operations spanning over 100 countries.

What you will do

• Define and own the end-to-end product strategy and roadmap for the FLOW digital platform.
• Lead the design and implementation of customer self-service portals, ordering workflows, and API integrations.
• Manage third-party digital tools and vendor relationships to ensure seamless ecosystem integration.
• Collaborate with cross-functional teams including application development, business analysts, and sales to translate business needs into technical execution.
• Introduce automation and AI-driven capabilities to enhance internal and customer-facing workflows.
• Define success metrics and monitor platform performance to drive continuous product improvement.

Requirements

• 3–7+ years of experience in Product Management, specifically with digital platforms or SaaS products.
• Proven track record of delivering customer-facing digital platforms or portals.
• Strong understanding of API-driven architecture, system integrations, and digital ecosystems.
• Experience working in cross-functional environments with engineering, operations, and business stakeholders.
• Expertise in requirements gathering, including writing detailed PRDs and managing user stories.

Nice to have

• Experience with Salesforce or similar CRM platforms.
• Background in telecommunications, connectivity, or enterprise technology sectors.
• Familiarity with AI-enabled digital products and building 0→1 products.
• Experience with JIRA for backlog and feature management.

Culture & Benefits

• Hybrid working approach combining office culture with remote flexibility.
• Opportunities for professional growth within a rapidly expanding global tech company.
• Inclusive work environment that prioritizes diversity and equity.
• Collaborative international team culture.