Documentation Engineer (AI)

TL;DR

Documentation Engineer (AI): Creating high-quality technical documentation and developer resources for an AI observability platform with an accent on product-first testing and developer experience. Focus on building clear guides, API references, and SDK tutorials while collaborating cross-functionally to reduce friction for AI developers.

Location: San Francisco, New York City (Onsite)

Company

hirify.global is an AI observability platform that integrates evals and monitoring into a single workflow to help teams improve AI performance.

What you will do

• Produce high-quality guides, tutorials, API references, and SDK documentation at scale.
• Test the product hands-on by building with SDKs, calling APIs, and verifying code samples.
• Translate complex product goals into structured, easy-to-follow documentation plans.
• Use AI tools to accelerate content drafting, research, and technical reviews.
• Improve information architecture, user flows, and in-product messaging.
• Collaborate cross-functionally to gather insights and provide feedback on product usability.

Requirements

• Proven experience authoring developer-facing technical documentation.
• Hands-on product-first mindset with the ability to learn via usage rather than just specs.
• Technical proficiency with REST APIs, SDKs, CLIs, and at least one programming language.
• Strong experience with docs-as-code workflows including Markdown, Git, and CI-based publishing.
• Excellent written communication and attention to detail.
• Ability to work independently in fast-moving and ambiguous environments.

Culture & Benefits

• Comprehensive medical, dental, and vision insurance coverage.
• Daily catered lunch, snacks, and beverages provided in the office.
• Flexible time-off policy.
• Competitive base salary and equity package.
• AI stipend for professional development and tool usage.