CRM Analytics Specialist (Salesforce)

TL;DR

CRM Analytics Specialist (Salesforce): Delivering data-driven insights and optimizing customer relationship management strategies with an accent on Salesforce Analytics, data modeling, and performance reporting. Focus on designing scalable analytics solutions, driving business outcomes through customer segmentation, and mentoring team members on best practices.

Company

hirify.global is a global technology consulting and digital solutions company helping businesses achieve growth through digital transformation.

What you will do

• Utilize Salesforce CRM Analytics to analyze customer and business data to generate actionable insights.
• Design, develop, and implement analytics solutions in collaboration with cross-functional teams.
• Create and maintain dashboards and reports to track key performance indicators and business metrics.
• Identify trends and opportunities for business growth by interpreting complex datasets.
• Ensure data accuracy and quality through adherence to data governance initiatives.
• Lead end-to-end analytics projects and mentor junior team members on methodologies.

Requirements

• 5–7 years of hands-on experience with Salesforce CRM Analytics (Einstein Analytics / Tableau CRM).
• Strong understanding of CRM data models and customer analytics.
• Proven ability to translate business requirements into technical analytics solutions.
• Strong analytical, problem-solving, and communication skills.
• Demonstrated experience in leading analytics initiatives and providing mentorship.