Senior Cloud Site Reliability Engineer (Cloud)

Location: Ottawa, Ontario, Canada (Hybrid)

Salary: CAD 120,000–150,000 per year

Company

hirify.global provides an enterprise event-driven data and SaaS platform used to modernize application and integration landscapes and enable real-time digital experiences.

What you will do

• Operate hirify.global Cloud across AWS, Azure, GCP, Kubernetes, and other cloud platforms, ensuring service health, reliability, and SLA compliance.
• Design and implement infrastructure tooling, observability, monitoring, and automation.
• Improve production operations to make them more efficient and less error-prone.
• Handle incidents, service requests, customer provisioning, and escalations in mission-critical multi-cloud production environments.
• Work directly with customers to identify, troubleshoot, and resolve operational issues.
• Participate in an on-call rotation and provide 24x7 off-hours support.

Requirements

• Proven expertise with public cloud provider services and features across AWS, Azure, and GCP.
• Proven expertise with cloud Kubernetes infrastructure platforms, including Amazon EKS, Azure AKS, and Google Kubernetes Service.
• Hands-on experience with monitoring tools such as Datadog, Kibana, and Prometheus.
• Hands-on experience with infrastructure automation using Terraform and CloudFormation.
• Hands-on expertise debugging production alerts and expert-level understanding of Linux operating systems.
• Programming experience in languages such as Groovy, Python, and Go.
• Certified Kubernetes Administrator certification.
• Certified Cloud Administrator certification for AWS, Azure, or GCP.
• Expert-level knowledge of cloud networking, site reliability engineering, incident response, and system-level debugging in complex cloud environments.
• Experience with SaaS operations and customer-facing technical support, plus the ability to communicate complex technical issues clearly and handle customer calls.

Culture & Benefits

• Hybrid-first work environment with flexibility and an emphasis on work-life balance.
• Training programs and a growth-oriented environment.
• Values centered on craftsmanship, trust, courage, freedom, momentum, humility, and human experience.
• Collaborative, social, inclusive, and customer-focused workplace.
• Fair, inclusive, and transparent recruitment process with accommodations available.

Hiring process

• AI tools are used during the initial resume-screening stage to compare qualifications with the job description.
• Interviews and final hiring decisions are made by the human recruitment team; AI is not used for final decisions.