Staff Engineer, Site Reliability Engineering (AI)

Location: Hybrid in Markham, Ontario; reporting to the Markham office at least three times per week. Weekly on-call rotation includes 12-hour shifts, cycling every eight weeks.

Salary: CAD 147,000–196,600 per year. hirify.global does not provide immigration-related sponsorship for this role.

Company

hirify.global is developing a next-generation Software-Defined Vehicle platform focused on connected vehicles, safety, personalization, energy optimization, and operational decision-making.

What you will do

• Lead the design and implementation of scalable, fault-tolerant, and observable infrastructure for vehicle telemetry, data ingestion, and platform operations.
• Drive production readiness across teams through hands-on coding, reliability standards, resilient deployments, observability, and predictable operations.
• Design and improve CI/CD pipelines with quality gates, artifact promotion, deployment verification, progressive delivery, and rollback practices.
• Define SLOs, SLIs, monitoring, alerting, runbooks, and operational practices with SRE, product, application, data engineering, infrastructure, and developer experience teams.
• Build reusable AI workflows and evaluations, automate incident intake, triage, diagnostics, remediation, evidence collection, service requests, and customer-facing status workflows.
• Lead incident response, post-incident reviews, durable system-level fixes, customer collaboration, technical direction, mentoring, and engineering standards across teams.

Requirements

• 8+ years of experience in SRE, DevOps, or systems engineering, including managing or mentoring high-impact teams.
• Experience designing, building, and maintaining high-scale cloud-native production systems, preferably on Azure, AWS, or GCP.
• Hands-on experience with observability architecture, standardized instrumentation, OTEL Collector configuration, SLO/SLI definitions, monitors, alerts, and dashboards.
• Strong understanding of production readiness, service ownership, SLOs, incident management, post-incident learning, and continuous reliability improvement.
• Experience participating in on-call rotations and leading technical responses to production incidents.
• Experience designing, operating, and improving CI/CD pipelines; knowledge of GitOps, release strategies, quality gates, deployment verification, progressive delivery, and safe rollback.
• Strong programming ability in Python, Go, Java, or a comparable language, with disciplined code review, version control, testing, and maintainability practices.
• Familiarity with AI-assisted software development, LLM application practices, agentic workflows, and evaluation techniques.
• Ability to work professionally and empathetically with internal customers in difficult or high-pressure situations, influence without formal authority, and communicate with technical and non-technical audiences.
• Strong ownership, judgment, accountability, and ability to operate at pace in a high-velocity environment.
• BS, MS, or PhD in computer science, engineering, physics, mathematics, or another relevant technical field.

Nice to have

• Azure Databricks, Azure Event Hubs, and Azure Kubernetes Service.
• Kubernetes configuration management with Helm and Kustomize; infrastructure as code with Terraform.
• GitHub Actions, Argo CD, and GitOps-based deployment models.
• Prometheus, Grafana, Datadog, OpenTelemetry, or comparable observability tools.
• LLM application development and testing with Promptfoo, agentic workflows, and reusable AI skills with Copilot.
• Large-scale data ingestion, processing, and delivery systems such as Fivetran, Apache Flink, Kafka, and Pulsar.
• Vehicle telemetry, connected-vehicle platforms, or other high-volume event-driven systems.

Culture & Benefits

• Hybrid work with regular office presence in Markham and participation in an on-call rotation.
• Paid time off, vacation days, holidays, and supplemental pregnancy, parental, and adoption leave.
• Healthcare, dental, vision, and life insurance benefits.
• Defined Contribution Pension plan with company matching contributions.
• GM Vehicle Purchase Plan for employees and their families.
• Focus on sustainability, inclusive innovation, and the future of mobility.