Business Analyst (Fintech)

TL;DR

Business Analyst (Fintech): Identifying and translating business problems and opportunities into clear, testable requirements and measurable outcomes with an accent on improving customer experience, operational efficiency, and commercial performance. Focus on facilitating solution options aligned with architecture, regulatory and operational constraints, connecting work to corporate objectives.

Location: Liverpool, England, United Kingdom

Company

hirify.global helps families get more out of life by combining brands and flexible payment options on Very.co.uk.

What you will do

• Elicit and validate business needs via interviews, workshops, observation and data analysis.
• Translate needs into right-sized requirements and acceptance criteria, ensuring traceability to SDLC documentation.
• Support UX/design and engineering with clarifications, edge cases and non‑functional requirements.
• Shape and prioritise the backlog based on value, risk and dependencies.
• Build strong relationships across Product, Engineering, Operations, Finance, Data, Compliance and Customer Services.
• Use qualitative and quantitative analysis to inform decisions.

Requirements

• Solid experience in Business Analysis within complex, multi‑stakeholder environments.
• Strong grasp of Agile (Scrum/Kanban).
• Proficiency in requirements engineering, process mapping, customer journey mapping, data and systems analysis.
• Ability to translate ambiguous needs into clear, testable requirements and measurable outcomes.
• Excellent facilitation, communication, documentation and stakeholder management skills.
• Degree or equivalent experience in Business, IT or related field.

Nice to have

• Proven experience as a Business Analyst within Financial Services (ideally lending/personal loans).
• Experience with digital lending platforms or core banking systems.
• Strong understanding of loan products, credit risk, and customer journeys.

Culture & Benefits

• Flexible, hybrid working model.
• Inclusive culture and environment.
• £1000 flexible benefits allowance.
• 30 days holiday + bank holidays.
• Bonus potential (performance and business-related).
• Up to 25% discount on Very.co.uk.

Hiring process

• 1st stage - An informal 30-minute video call with the hiring team to discuss your skills and relevant experience.
• 2nd Stage – A one-hour formal interview where you can expect both competency and technical questions (task based) This can be held either in-person or remotely.