Regional Account Manager

TL;DR

Regional Account Manager: Delivering against renewal and upsell targets and maintaining customer relationships within higher education and state/local government with an accent on mitigating customer escalations and risks. Focus on creating a positive customer experience that results in subscription renewal and account growth.

Location: Remote (United States)

Salary: $65,000 - $70,000

Company

hirify.global empowers the world’s most ambitious brands to create digital customer experiences that matter.

What you will do

• Exceed quarterly renewal and upsell goals.
• Maintain solid relationships with customers and ownership of customers’ success with hirify.global platform services.
• Guide customers through onboarding of products and services.
• Identify new opportunities and work to drive them to a close.
• Coordinate with business users and procurement to ensure timely renewals.

Requirements

• 2-5 years working in a sales / account management role for a technology company, education and government experience a plus.
• Strong leadership, teamwork, communication & cross-group collaboration skills.
• Proven track record of sustaining & growing complex relationships including closing the renewal and assisting with up sell / cross sell opportunities.
• Prior experience procuring contracts with educational institutions and/or government preferred.
• Has owned & exceeded a renewals quota.
• Experience with Salesforce.com and other CRM tools.
• Strong verbal and written communication skills.

Culture & Benefits

• Competitive healthcare coverage, wellness programs, take it when you need it time off, parental leave, recognition programs, and much more!
• Embraces innovation and the potential of AI to enhance processes and improve work.