Social Media Manager (Ecommerce)

TL;DR

Social Media Manager (Ecommerce): Leading the hirify.global UK social media and social commerce strategy to drive commercial performance, customer engagement, and brand love across owned social platforms. Focus on social commerce, live shopping activity, and building partnerships with various teams to support growth and revenue.

Location: Must be onsite at Chiswick Park, London, 2 days a week minimum

Company

hirify.global Group is a Fortune 500 company with six leading retail brands.

What you will do

• Lead and deliver the hirify.global UK social media and social commerce strategy across platforms including Facebook, Instagram, TikTok, YouTube and Podcast.
• Lead, coach, and develop the Social Media team, setting clear goals and ways of working.
• Lead social commerce and live shopping activity across Meta and TikTok Shop, balancing brand, engagement, and commercial outcomes.
• Build partnerships with Digital Trading, Performance Marketing, Marketing, Broadcast, and Brand teams to support growth, revenue, and innovation.
• Take ownership of social budgets, performance reporting, and insights, using data to inform strategy, optimization, and investment decisions.

Requirements

• Proven experience leading social media and social commerce activity in a commercial environment, with hands‑on experience of paid social and analytics.
• Demonstrated people management experience, including leading and developing teams of three or more.
• Experience with social platforms, social commerce models, and livestream shopping.
• A commercial mindset with experience meeting engagement, growth, and revenue‑based goals.
• Excellent stakeholder management, with the ability to turn insight into clear action.

Culture & Benefits

• Competitive compensation and paid time off.
• Employee assistance program, parental leave, and paid volunteer hours.
• Amazing company discounts.
• Disability Confident Scheme.