Crm Executive (Ecommerce)

TL;DR

CRM Executive (Ecommerce): Planning, creating, and optimizing email campaigns to engage customers and drive acquisition, reactivation, and AOV with an accent on compelling, brand-led communications. Focus on maximizing open rates, click-throughs, and conversion through testing and optimization.

Location: London/Hybrid

Salary: £30,000 per year

Company

hirify.global aims to make homes sustainable and has prevented over 100 million plastic bottles from polluting the planet.

What you will do

• Plan and execute email campaigns promoting the core product range and new product launches.
• Build and optimize campaign flows, including product spotlights, seasonal campaigns, and promotional pushes.
• Develop content briefs that bring products to life and align with brand tone and messaging.
• Collaborate with the Senior CRM Executive on campaign calendar planning and segmentation strategy.
• Test, measure, and optimize campaigns to maximize open rates, click-throughs, and conversion.
• Report on campaign performance and provide actionable recommendations.

Requirements

• Solid experience in CRM or email marketing, ideally in a consumer brand environment.
• Proven track record of planning and executing email campaigns end-to-end.
• Strong writing and briefing skills, with an eye for engaging product storytelling.
• Hands-on experience with CRM tools and automation platforms (Braze is a plus).
• Data-driven mindset with a clear understanding of key CRM performance metrics.
• Organized, detail-oriented, and comfortable managing multiple campaigns at once.

Culture & Benefits

• 25 days holiday, 8 bank holidays (5 flexible ones), and your birthday off.
• EMI Share Options and up to 6% matched company pension.
• Access to thanksBen for a range of core & flexible benefits.
• Employee discount off hirify.global products and enhanced parental leave & pay.
• £300 working from home set up, £300 L&D budget per annum, and £300 Health and Well Being budget.
• Up to 4 weeks working abroad.

Hiring process

• Screening Call.
• Hiring manager call.
• Technical interview.