TL;DR
Strategic Consultant (CRM): Leading the development of customer lifecycle strategies and CRM roadmaps for a portfolio of clients with an accent on data-driven analysis and actionable insights. Focus on crafting innovative CRM solutions and influencing client decision-making to drive measurable impact.
Location: New York City, must be eligible to work in the US (no sponsorship available at this time).
Salary: $90,000 - $115,000.
Company
hirify.global is the creator of Positionless Marketing, an AI-powered platform that gives every marketer the power to analyze, create, launch, and optimize independently.
What you will do
- Lead the development of customer lifecycle strategies across acquisition, onboarding, retention, churn prevention, and reactivation.
- Conduct stakeholder interviews, discovery sessions, benchmarking, and requirements gathering to formulate CRM strategy and implementation plans.
- Present insights, recommendations, and business cases that drive measurable impact and influence client decision-making.
- Lead end-to-end project planning and delivery, coordinating across internal and client teams.
- Translate analytical findings into actionable CRM activation plans, including segmentation strategies, triggers, and journey design.
- Contribute to Professional Services methodologies and frameworks that scale global delivery excellence.
Requirements
- Bachelor’s degree in Business, Economics, Marketing, Communications, or related field.
- 3+ years of CRM, lifecycle marketing, or marketing strategy experience.
- Proven track record of developing and implementing CRM or marketing strategies and influencing stakeholders.
- Strong analytical skills with the ability to work with complex datasets and generate actionable insights.
- Excellent written and verbal communication skills.
- Must be eligible to work in the US (no sponsorship available at this time).
Nice to have
- Experience working with CDPs, MMHs, or ESPs (e.g., Bloomreach, Adobe, Salesforce).
- Experience with Business Intelligence tools (e.g., Power BI, Tableau, Domo).
- Comfort engaging with data schemas, event-driven logic, and customer-level datasets.
Culture & Benefits
- Competitive compensation and opportunities for professional growth.
- Comprehensive and affordable medical, dental, and vision plans.
- Flexible work hours and a healthy work-life balance.
- Exciting annual employee retreats and social events throughout the year.
- Internal mobility between departments and offices is encouraged.
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