Staff Product Engineer (SaaS)

TL;DR

Staff Product Engineer (SaaS): Building both back-end and front-end systems for the Growth organization, focusing on the self-serve customer journey from discovery to upgrade. Focus on high-impact experiments and product experiences that improve the self-serve funnel, drive product adoption, and reduce churn to deliver uplift in self-serve revenue growth.

Location: Dublin, Ireland; London, England. Employees are expected to be in the office at least three days per week.

Company

hirify.global is the AI Customer Service company on a mission to help businesses provide incredible customer experiences.

What you will do

• Contribute to the technical architecture as the company grows.
• Contribute to all phases of software development including ideation, prototyping, design, and implementation.
• Build using the best tools in the industry, including AI-powered developer tools.
• Play an active role in hiring, mentoring, and career development of other engineers.
• Raise the bar for technical standards, performance, reliability, and operational excellence.

Requirements

• Experience building an exciting SaaS product.
• Experience in similar Growth organizations or in parts of the business that have commercial impact and responsibility.
• Significant, demonstrated impact that your work has had on the product and/or the teams.
• Deep knowledge of a high-level programming language (e.g., Ruby, Python, Perl).
• Experience with Distributed systems.
• 2+ years of experience as the primary technical leader for a team.
• Experience collaborating directly with product teams and designers.

Culture & Benefits

• Competitive salary and equity in a fast-growing start-up.
• Lunch every weekday, plus a variety of snack foods and a fully stocked kitchen.
• Flexible paid time off policy.
• Pension scheme & match up to 4%.
• Comprehensive health and dental insurance for you and your dependents.