Senior Technical Account Manager (Lifestyle)

TL;DR

Senior Technical Account Manager (Lifestyle): Leading technical relationships and providing guidance for new merchant integrations with an accent on identifying problematic technical approaches and driving new feature adoption. Focus on resolving critical technical issues, providing feedback to engineering and product teams, and improving operational efficiencies.

Location: Remote US

Salary: USA base pay range (CA, WA, NY, NJ, CT) per year: $160,000 - $210,000. USA base pay range (all other U.S. states) per year: $142,000 - $192,000

Company

hirify.global is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.

What you will do

• Lead technical relationships for a named set of merchants, building trust and fostering long-term partnerships.
• Manage and provide technical guidance for new merchant integrations, reducing risks and driving product adoption.
• Support clients through their lifetime as hirify.global partners, resolving critical technical issues.
• Provide early feedback to engineering and product teams while iterating on new products.
• Identify areas to improve operational efficiencies and onboard merchants more quickly.

Requirements

• 5+ years experience as a TAM, Solutions Engineer, or other customer facing technical role where you owned key developer relationships.
• Comfortable reading code in at least two programming languages.
• Exceptional communication skills.
• Confidence and fluency when discussing technical concepts with developers.
• Validated ability to lead important client relationships.
• Strong project management skills.
• Bachelor’s degree or equivalent practical experience.

Nice to have

• Degree in a technical major (Computer Science, Mathematics, Engineering, etc.) or bootcamp grad.
• Familiarity with the payments ecosystem.
• Familiarity with web/mobile application architecture.
• Comfortable writing code in at least one language.

Culture & Benefits

• Remote-first company with the flexibility to work almost anywhere within the country of employment.
• Competitive benefits that are anchored to our core value of people come first.
• hirify.global covers all premiums for all levels of health care coverage for you and your dependents.
• Generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses.
• Competitive vacation and holiday schedules allowing you to take time off to rest and recharge.
• An employee stock purchase plan enabling you to buy shares of hirify.global at a discount.