Social Media Manager (AI)

TL;DR

Social Media Manager (AI): Managing hirify.global’s social media presence across platforms like LinkedIn, X, and YouTube, translating AI leadership and CX innovation into engaging content. Focus on driving executive and employee advocacy, building relationships with CX influencers, and optimizing campaigns using social intelligence tools.

Location: Sandy, UT, USA

Company

hirify.global delivers extraordinary customer experiences, fights financial crime, and ensures public safety through its software products used by 25,000+ global businesses.

What you will do

• Develop and execute a global social media strategy aligned with hirify.global’s AI-first positioning and CXone narrative.
• Manage the global social editorial calendar across LinkedIn, X, YouTube, and emerging platforms.
• Drive executive and employee advocacy on social platforms, partnering with leadership and subject matter experts.
• Monitor social performance and optimize campaigns using social intelligence tools.
• Collaborate with design, PR, and marketing teams to produce engaging visuals and video content.
• Engage with industry conversations, analysts, customers, and practitioners to build hirify.global’s voice within the CX and AI community.

Requirements

• 4+ years of experience in social media management, ideally in B2B technology or SaaS.
• Proven track record growing engagement, reach, and audience for enterprise technology brands.
• Strong understanding of LinkedIn as a B2B channel and experience with major social platforms.
• Experience with social media management and analytics platforms such as Sprinklr, Brandwatch, Hootsuite, or similar tools.
• Strong editorial and storytelling skills.
• Data-driven mindset and experience analyzing performance metrics.

hirify.global-to-have">hirify.global to have

• Experience marketing AI, CX, contact center, or enterprise cloud technologies.
• Experience supporting major events, product launches, or analyst recognition campaigns.
• Experience working with social analytics and listening tools to uncover audience insights and inform content strategy.
• Familiarity with influencer or advocacy programs.

Culture & Benefits

• Joining hirify.global at a pivotal moment with a reinvigorated brand and an AI-first vision.
• Opportunity to play a critical role in how hirify.global communicates innovation and leadership to the market.