It Business Partner, Crm (Fintech)

TL;DR

It Business Partner, CRM (Fintech): Serving as the strategic IT partner for Sales, Product, and Quality teams, translating business ambitions into scalable IT solutions. Focus on HubSpot implementation and adoption, managing the backlog, and ensuring alignment with Tony’s IT direction.

Location: Must be in the office in Amsterdam, Netherlands, on average 3 days a week.

Salary: €65,000 - €81,000 per year

Company

Tony’s Chocolonely is committed to ending exploitation in cocoa and is an impact company that makes chocolate.

What you will do

• Build and maintain a world‑class IT landscape for Sales, Product, and Quality teams.
• Lead the HubSpot implementation end‑to-end: alignment, onboarding, adoption, and continuous improvement.
• Shape and maintain a technical & functional roadmap that reflects business priorities and IT goals.
• Lead the delivery of the roadmap for House of Wizdom and Specright together with our partners.
• Manage and prioritize the backlog to ensure sprint‑ready, value‑driving work.
• Monitor and manage the annual IT budget, ensuring smart spending and business value.

Requirements

• Proven CRM expertise - ideally HubSpot (Salesforce is fine, too!) - and hands‑on experience leading implementations.
• Ability to translate business needs into scalable IT solutions with clear processes.
• Ability to connect people, build alignment, and guide stakeholders through change.
• Ability to turn complex tech into simple language and run great workshops.
• Understanding of Sales, Product Development, and Quality workflows and how tech can elevate them.
• Believe wholeheartedly in Tony’s purpose and live the core values.

Culture & Benefits

• Opportunity to be part of something extraordinary and make real impact in the world.
• Training programs, regular feedback cycles, coaching and a generous L&D budget.
• Luxurious vegetarian lunch.
• Company bonus.
• Minimum of 28 holidays.
• Inspirational team updates, unforgettable events and unlimited chocolate.