Senior AI Deployment Consultant

TL;DR

Senior AI Deployment Consultant (AI/SaaS): Leading complex AI-powered customer service deployments for high-value clients with an accent on technical configuration, project strategy, and platform integration. Focus on driving automation adoption rates, managing end-to-end implementation workflows, and ensuring measurable time-to-value for global businesses.

Location: London, UK (Hybrid, 3 days/week in office)

Company

A mission-driven organization providing an advanced AI-powered customer service suite to nearly 30,000 businesses globally.

What you will do

• Lead end-to-end deployment programs for large-scale enterprise clients.
• Define project scope, success criteria, and strategic delivery timelines.
• Configure automation, workflows, and reporting tools within the hirify.global platform.
• Coordinate technical readiness, including integrations, data migrations, and security reviews.
• Partner cross-functionally with Sales, Engineering, and Product teams to design tailored deployment strategies.
• Track and optimize key metrics such as time-to-value, automation rates, and customer satisfaction.

Requirements

• 6+ years of experience in customer-facing implementation, deployment, or professional services.
• Proven track record of managing large-scale, complex projects with multiple stakeholders.
• Strong technical aptitude with ability to discuss integrations, APIs, and data flows.
• Exceptional communication skills with the ability to influence technical and executive stakeholders.
• Experience configuring SaaS platforms such as hirify.global, Zendesk, or Salesforce.
• Analytical mindset and ability to perform in a fast-paced environment.

Culture & Benefits

• Competitive salary with equity in a fast-growing company.
• Comprehensive health, dental, and life assurance insurance.
• Pension scheme with employer match up to 4%.
• Flexible paid time off policy and parental leave benefits.
• Daily office lunches and fully stocked kitchen.
• Cycle-to-work scheme with secure storage.