Network Operations Engineer Iii

TL;DR

Network Operations Engineer Iii: Providing crucial support for CME's network infrastructure through monitoring, troubleshooting, and change implementation using Industry Standard, Best Practices. Focus on handling complex technical support issues and working closely with other IT teams to resolve incidents and service requests.

Location: Chicago

Salary: $42.93--$71.58 per hour

Company

hirify.global is the world’s leading derivatives marketplace.

What you will do

• Acts as first responders, helping to organize and control incident response.
• Day to day monitoring and management of our platforms to ensure that internal SLAs, operational KPIs and quality standards are met.
• Handling complex technical support issues.
• Review and Implementation of changes in all of our controlled environments.
• Support network faults in a multi vendor, multi-appliance infrastructure.
• Contribute to the overall development of the operational systems and processes.

Requirements

• Extensive experience in a fast paced, enterprise NOC role (minimum 2nd or 3rd line experience).
• In-depth support experience of LAN & WAN technologies.
• Exposure to firewalls, and load balancing with an understanding of Security Posture.
• Understanding of Wireless technologies and experience with ISO and ITIL standards.
• Experience Supporting or Working with Cloud Technologies.

Nice to have

• Enterprise R&S certification (Cisco, Juniper, etc.).
• Enterprise Firewall Certification (Palo Alto, Fortinet, etc.).
• Enterprise Wireless Certification (Aruba, Meraki, etc.).
• Cloud Certification - GCP (Preferable) / AWS / Azure Certification.
• Toolset Management experience (Solarwinds, or similar).

Culture & Benefits

• hirify.global is committed to offering a competitive total rewards package for our employees that recognizes their contributions to the business.
• The compensation program also includes an annual target bonus opportunity for all employees, as well as the opportunity to become an owner in the company through our broad-based equity program.
• hirify.global offers a holistic benefits package for our team and their dependents.