Onboarding Specialist (Medtech)

TL;DR

Onboarding Specialist (Medtech): Onboarding and supporting medical practices, ensuring they successfully integrate with our platform and achieve long-term success with an accent on strong communication, organizational skills, and a knack for multitasking. Focus on improve services, and insights into scaling our approach to manage multiple accounts effectively.

Location: Work from Anywhere within the US. Our goal is to hire the country’s top talent and allow them to create an environment within the U.S. where they can do their best work.

Company

hirify.global connects healthcare providers with the right life science experts and resources they need to improve patient care.

What you will do

• Conduct registration calls with medical practices to guide them through the onboarding process.
• Set up office accounts, manage their status, and maintain data integrity within Salesforce and Outreach.
• Present new features to new and existing customers and activate those features in their account settings.
• Participate in special projects as assigned by management and collaborate with the Account Management team to optimize client engagement strategies.
• Provide valuable feedback on practice performance and how to improve our services.

Requirements

• 2+ years in New Client Implementation or Onboarding roles, ideally within the healthcare or pharmaceutical industries.
• Familiarity with SaaS platforms and experience working with Salesforce, Outreach, and video conferencing tools like Zoom/Google Meet.
• BA/BS degree or equivalent practical experience.
• Strong communication, multitasking, and organizational skills.
• Collaborative spirit with the ability to work independently.
• Passion, curiosity, and a results-driven mindset.

Culture & Benefits

• Competitive Salary
• 100% Company-Paid Premiums for Employee’s Medical Health, Vision, and Dental Plans + $4,400 company sponsored contribution into an HSA
• Short-term and Long-term Disability
• 401k Matching
• Flexible PTO
• 100% Paid Parental Leave
• Charitable donation matching