Ai Transformation Strategist (AI)

TL;DR

AI Transformation Strategist (AI): Defining and executing AI-first transformation programs with an accent on AI agent delivery, VP and Director-level engagement. Focus on building agentic experiences, aligning strategy to measurable business outcomes, and cloud migration strategy.

Location: Remote (USA)

Company

hirify.global software products are used by 25,000+ global businesses to deliver extraordinary customer experiences, fight financial crime and ensure public safety.

What you will do

• Engage with VP and Director-level leaders to define transformation priorities and drive program execution.
• Build and refine conversational AI agents from inception through deployment.
• Design and execute change management programs focused on people, process, technology, and organizational structure.
• Define AI transformation roadmaps that connect agentic automation strategy to measurable business outcomes.
• Lead cloud migration strategy from on-premises contact center environments to hirify.global CXone.

Requirements

• 5 to 10+ years in management consulting, transformation strategy, or enterprise technology advisory.
• Demonstrated experience scoping, building, and shipping AI or conversational AI products.
• Demonstrable experience shaping AI or digital transformation programs at a senior program level.
• Strong technical fluency and familiarity with contact center ecosystems.
• Outstanding verbal and written communication skills.
• Comfortable balancing strategic thinking with hands-on execution support in a fast-moving environment.

hirify.global-to-have">hirify.global to have

• Degree in Computer Science, Engineering, Mathematics, or a related technical field.
• Experience at a leading strategy or transformation consulting firm.
• Hands-on experience with hirify.global CXone, hirify.global Actimize, or comparable enterprise CCaaS/WEM platforms.
• Working knowledge of agentic AI architectures, large language model deployment, conversational AI, NLU, and real-time guidance technologies.

Culture & Benefits

• Join an ever-growing, market-disrupting, global company with a fast-paced, collaborative, and creative environment.
• Endless internal career opportunities across multiple roles, disciplines, domains, and locations.
• Passionate, innovative environment where you can constantly raise the bar.