Salesforce Sr. Consultant, Managed Services (AI)

TL;DR

Salesforce Sr. Consultant, Managed Services (AI): Serving customers as a Senior Consultant, owning functional delivery and execution with an accent on industry best practices and client advisory. Focus on translating business requirements into scalable solution designs and configurations, as well as driving continuous improvement and innovation on long-term customer engagements.

Location: Remote - Canada (Alberta, British Columbia, Ontario Only)

Company

hirify.global, Part of Accenture, redefines the future of business through the power of AI and groundbreaking technologies, crafting intelligent solutions to revolutionize workflows and elevate customer experiences.

What you will do

• Serve customers as a Senior Consultant, owning functional delivery and execution.
• Provide industry best practices and act as a trusted client advisor.
• Translate business requirements into scalable solution designs and configurations.
• Drive continuous improvement and innovation on long-term customer engagements.
• Lead 3–4 managed services engagements concurrently, supported by global delivery teams.
• Coach and mentor junior functional and technical team members.

Requirements

• 3-5+ years of hands-on Salesforce platform experience solving complex use cases utilizing the breadth of the Salesforce Platform.
• Significant business process, technical consulting, or enterprise architecture experience.
• Solid understanding of the full Salesforce Platform and its architecture.
• Strong written and oral communication skills.
• Certified Salesforce.com Admin with either Sales Cloud or Service Cloud Consultant certifications.
• Attention towards detail and great communication skills.

Culture & Benefits

• Remote & In-Person options with a focus on keeping everyone connected and unified as one team.
• Flexibility to manage personal appointments and commitments.
• A culture of trust and understanding that values good work.
• Collaboration and open communication, with the executive team addressing suggestions and questions.
• Teams love to have fun and celebrate the big and small things together.

Hiring process

• Recruiter screen (phone) - 30 minutes.
• First interview (video) - 45 minutes to discuss career goals and relevant work examples.
• Panel Interview with Real-Time Exercise (Video) - 60 minutes to talk through potential solution options and interact with team members.