Senior Institutional Account Manager (Fintech)

TL;DR

Senior Institutional Account Manager (Fintech): Leading complex institutional relationships, ensuring exceptional client experiences, and driving adoption of hirify.global Prime platform services with an accent on proactive engagement, meticulous oversight, and risk management. Focus on seamless coordination with internal stakeholders and translating client requirements into scalable product features.

Location: In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually.

Salary: $247,200 SGD

Company

hirify.global's mission is to increase economic freedom in the world by building the emerging onchain platform and the future global financial system.

What you will do

• Lead and scale complex, multi-entity relationships across banks, fintechs, asset managers, and corporates.
• Serve as the subject matter expert for the hirify.global Prime platform, driving adoption of custody, trading, staking, and stablecoin services.
• Serve as the primary escalation point for complex inquiries, driving rapid resolution by orchestrating seamless coordination with internal stakeholders.
• Lead technical product demonstrations, positioning yourself as the definitive specialist on hirify.global’s institutional capabilities.
• Mentor junior talent and institutionalize best practices to drive team-wide excellence.

Requirements

• Demonstrates the ability to responsibly use generative AI tools and copilots in daily workflows and apply human-in-the-loop practices.
• 6+ years of experience managing sophisticated institutional relationships within an investment bank, fintech, or digital asset firm.
• Professional fluency in Mandarin is required to cover priority clients in APAC.
• Exceptional verbal and written communication skills with a focus on influencing outcomes.
• Ability to foster trusted and lasting relationships with clients and internal stakeholders to deliver results.
• Organized and independent working style to enable you to manage your book of clients effectively.

Nice to have

• Digital Assets experience & knowledge.
• Extensive background in prime brokerage services, with a focus on clearing, custody, and financing for institutional clients.

Culture & Benefits

• Group Medical Insurance covered at 100% for employees and dependants
• Dental insurance covered at 100% for employees and dependants
• Employee Stock Purchase Plan (ESPP)
• Generous Time Off/Leave Policy
• Wellness Stipend and Mobile/Internet Reimbursement