Revenue Operations Manager

TL;DR

Revenue Operations Manager (Project Management): Managing and optimizing revenue operations processes and systems, focusing on Partner Lead-to-Order process and Salesforce business requirements. With an accent on process scalability, change management, and performance metrics tracking. Focus on developing CPQ functionality, leading User Acceptance Testing, and collaborating cross-functionally to enhance sales productivity.

Location: Vancouver, BC, Canada with an office-centric hybrid schedule (Mon, Tue, Thu in office; Wed and Fri mostly remote depending on work type)

Salary: $114,000 - $130,000 USD

Company

hirify.global is a leading platform for human and AI collaboration, recognized for workplace culture and innovation with 13+ offices worldwide.

What you will do

• Co-own the Partner Systems roadmap to scale infrastructure with flexibility alongside leadership and Enterprise Technology.
• Own and optimize the Partner Lead-to-Order end-to-end process to increase throughput and velocity for Channel Partner order processing.
• Scope and author detailed Salesforce business requirements and partner with cross-functional teams to translate needs into polished user stories and acceptance criteria.
• Lead User Acceptance Testing and refine testing processes to reduce deployment risks.
• Drive change management initiatives including training, communication, and adoption tracking using tools like Tableau.
• Define success metrics, publish monthly reports, and continuously improve dashboards.

Requirements

• Location: Must be based in Vancouver, BC, Canada with hybrid office attendance.
• 3-5 years of experience in Business Process Management and Program Management.
• Hands-on experience with Partner Portal and CRM integrations, especially Salesforce.
• Strong skills in authoring business requirements and conducting User Acceptance Testing.
• Experience in change management and performance metrics tracking using Tableau.
• Curiosity and willingness to learn AI tools and emerging technologies.

Culture & Benefits

• Comprehensive compensation including base salary, equity, and sales incentives.
• Mental health, wellness, and fitness benefits.
• Career coaching and support.
• Inclusive family building benefits.
• Long-term savings or retirement plans.
• In-office culinary options catering to dietary preferences.