Product Owner (Fintech)

TL;DR

Product Owner (Fintech): Serving as the primary business owner of the Bank’s digital banking platform (Q2) and deposit account origination platform (MANTL) with an accent on continuous improvement of the Bank’s digital customer experience, deposit and treasury management service origination processes, operational efficiency, and regulatory compliance. Focus on defining product enhancements, prioritizing features, managing the product backlog, and driving successful delivery of digital capabilities that support the Bank’s growth strategy and customer expectations.

Location: Corporate Headquarters - Hybrid 2275 Research Blvd Suite 600 Rockville, MD 20850, USA. Hybrid role, however highly qualified candidates may be eligible for a 100% remote working arrangement in: MD, DC, VA, PA, DE, NC, SC, FL, IN, IL.

Company

Capital Bank N.A. is headquartered in Maryland and offers commercial and consumer banking services to clients in Maryland, DC, and Northern Virginia, alongside two nation-wide lending brands; Capital Bank Home Loans and OpenSky, a credit card division that offers and services credit cards across all states.

What you will do

• Serve as the subject matter expert and business owner for the Bank’s digital banking platform (Q2) and deposit origination (MANTL) applications.
• Define and communicate the digital product vision, strategy, and roadmap in alignment with overall business objectives.
• Gather, analyze, and document business requirements from stakeholders throughout the Bank.
• Collaborate with IT, vendors, and business users to ensure the timely and high-quality release of new features and enhancements.
• Ensure that product changes comply with all regulatory and audit requirements.
• Act as primary contact for vendor and participate in contract negotiations.

Requirements

• Bachelor’s degree in Business, Finance, Information Systems, or a related field.
• Minimum of 5 years in banking operations, digital banking, product management, or fintech.
• Familiarity with digital/online/mobile banking platforms and online account opening applications; hands-on experience with Q2 and/or MANTL is strongly preferred.
• High aptitude for problem solving.
• Ability to connect business challenges to technical solutions.
• Proven strong analytical and critical thinking skills, with extreme attention to detail.

Nice to have

• Prior roles as a Product Owner, Business Analyst, or Digital Systems Manager within a financial institution are strongly preferred.
• Experience with digital integrations and onboarding journeys.
• Familiarity with Agile tools such as Jira or Azure DevOps is an asset.
• Experience with creating and leading presentations to internal stakeholders.

Culture & Benefits

• Join a growing company with a culture that fosters an entrepreneurial spirit.
• Comprehensive benefits package including Medical, Dental, Vision, Company Paid Life Insurance, Disability Insurance, and more.
• Company Contributions to your 401k - Regardless of your contribution.
• Employee Perks: Paid Parental Leave, Employee Recognition Program, Leadership Program, Tuition Reimbursement Program, Employee Bank Checking Account, and much more!
• Generous Paid Time Off and Paid Holidays - Including Paid Charity Hours to support volunteer opportunities.