Lead Pega CDH Developer

TL;DR

Lead Pega CDH Developer: Overseeing the design, development, and implementation of customer decision management solutions with an accent on enhancing customer engagement and personalization. Focus on managing technical teams and delivering high-quality solutions.

Location: Pittsburgh, PA Dallas, TX

Salary: $115k - $125k/year

Company

hirify.global is a global consulting firm that combines creativity and innovative technology to deliver industry-leading digital solutions.

What you will do

• Lead the design, development, and deployment of Pega Customer Decision Hub (CDH) solutions to optimize customer interactions and decision-making processes.
• Collaborate with business stakeholders, architects, and other technical teams to gather requirements and translate them into effective technical solutions.
• Provide technical leadership, mentorship, and guidance to development teams, ensuring best practices and adherence to quality standards.
• Configure and customize Pega CDH components and integrate them with other systems.
• Perform troubleshooting, performance tuning, and continuous improvement of decision strategies and models.
• Ensure compliance with organizational policies, data security, and privacy regulations.

Requirements

• Extensive experience in Pega Customer Decision Hub implementation and development.
• Proven leadership experience managing technical teams in delivering Pega solutions.
• Strong knowledge of Pega Rules Process Commander (PRPC), Pega Customer Service, and Pega Marketing platforms.
• Expertise in business rules, decision strategies, and customer engagement analytics within Pega.
• Experience integrating Pega CDH with third-party systems and data sources.
• Solid understanding of data privacy, security standards, and regulatory requirements.

Nice to have

• Pega Certified System Architect (CSA) or Pega Certified Senior System Architect (CSSA).
• Pega Decisioning or Customer Service certifications.

Culture & Benefits

• A highly competitive compensation and benefits package.
• A multinational organization with 60 offices in 20 countries and the possibility to work abroad.
• 10 days of paid annual leave (plus sick leave and national holidays).
• Maternity & paternity leave plans.
• A comprehensive insurance plan including medical, dental, vision, life insurance, and long-/short-term disability.
• Extensive training opportunities and coaching opportunities with experienced colleagues.