Professional Services Consultant

TL;DR

Professional Services Consultant: Analyzing and optimizing customer data sets to drive operational insights and automation with an accent on end-user computing and hirify.global platform health. Focus on managing transformation projects, advising on strategic hirify.global usage, and delivering actionable technical improvements to enterprise environments.

Company

hirify.global is a leader in digital employee experience management software, providing IT teams with real-time analytics and automation to proactively optimize digital workspaces.

What you will do

• Analyze and benchmark customer data to provide operational insights.
• Maintain the health of customer hirify.global instances and support product upgrades.
• Advise customers on best practices, strategic goals, and automation opportunities.
• Collaborate with specialized teams to build custom content based on specific requirements.
• Provide insights for integrating hirify.global with existing internal processes.
• Work against defined Service Levels (SLs) to ensure high-quality delivery.

Requirements

• Bachelor's degree in Computer Science or Engineering
• 3-5 years of experience in technical consulting, analytics, or automation
• Extensive technical knowledge of end-user computing and IT operations
• Proven track record in transformation projects such as Windows 11 or O365 migrations
• Professional proficiency in English
• Ability to travel (approximately 10%) for training at headquarters

Culture & Benefits

• Hybrid work model with flexible hours.
• Unlimited paid time off in addition to 22 vacation days.
• Comprehensive health insurance including dental and vision.
• Access to professional training and development platforms.
• Generous parental leave policies and accident insurance coverage.
• Referral bonuses and a collaborative global team environment.