Solutions Consultant

TL;DR

Solutions Consultant: Helping clients maximize the hirify.global engagement cloud platform with an accent on translating email marketing requirements into technical solutions and managing client expectations. Focus on communicating confidently with global clients and partners and delivering presentations to promote the platform.

Location: Melbourne, Sydney

Company

hirify.global's CXDP enables large global enterprise and SME marketers to combine automation with a customer data platform to create seamless customer experiences across multiple communication channels.

What you will do

• Work closely with JAPAC Sales/CSM, Professional Service and Global Custom Solutions teams, supporting them across the full sales lifecycle.
• Translate clients' email marketing requirements into technical solutions, using both technical pre-sales and business analysis skills.
• Work with global clients and partners at all levels of seniority and roles including sales, marketing, development, and project management.
• Analyse and write client requirements that can be used by our global Custom Technical Solutions team to create functional specifications.
• Deliver presentations and online demonstrations to promote the hirify.global platforms to prospects and clients.
• Provide new client technical briefings alongside the Project Managers for client onboarding.

Requirements

• 1+ years’ experience in a Solution Engineer/Consultant/Architect Role.
• Self-motivated and innovative with strong problem solving skills.
• 1+ years of applied experience with web development languages (e.g. HTML, CSS, Javascript) and REST APIs.
• Strong Data analysis / requirement analysis and business analysis skills.
• Create and articulate process diagrams including flows and Use Case Diagrams (UML).
• Strong communication skills (written and verbal if presenting).

Nice to have

• Email marketing industry experience would be beneficial but not necessary.
• Adobe Commerce, Shopify, Salesforce, Dynamics or general ecommerce and CRM experience beneficial.
• Requirement interpretation.

Culture & Benefits

• Part of a thriving and rapidly growing, award-winning company.
• Equal opportunities employer committed to equality in all its practices.
• Expanded operations across the UK, Europe, the USA and Australia with JAPAC offices located in Sydney, Melbourne, Singapore and Japan.