Operations Executive (Commercial Audio)

TL;DR

Operations Executive (Commercial Audio): Supporting the podcast portfolio and commercial operations delivery with responsibility for campaign setup and administration. Focus on improving podcast workflow efficiency and maintaining high customer service standards.

Location: Leicester Square - London

Company

hirify.global is a media and entertainment company.

What you will do

• Support the operational setup and administration of podcast campaigns.
• Manage and resolve campaign query tickets for the Audio teams.
• Maintain high customer service standards for clients and internal stakeholders.
• Collaborate with teams across the business to support operational objectives.
• Identify opportunities to improve podcast workflow efficiency.
• Support reporting requirements in collaboration with Analytics and Data teams.

Requirements

• Goal focused and committed to delivering podcast campaigns accurately and on time.
• Able to coordinate campaign setup and support workflow processes.
• Developing an understanding of commercial priorities and governance requirements.
• Proactive in identifying operational issues and working to resolve them quickly.
• Effectively prioritizes multiple campaign setups and query tickets.
• Communicates clearly and professionally with various teams to support seamless campaign execution.

Culture & Benefits

• Inclusive culture.
• Focus on creating a place where everyone belongs.
• Committed to making adjustments to the recruitment process and workplace to be fully inclusive.