Field Engineering Manager

TL;DR

Field Engineering Manager: Leading a team of service engineers to ensure successful deployment and adoption of technology solutions, driving first-time quality success. Focus on developing performance management KPIs, enhancing field service execution, and bridging the gap between pre-sales and post-sales activities.

Location: United States

Salary: $98,727 - $131,636 USD

Company

hirify.global harnesses the power of Computer Vision and Edge Computing to revolutionize the modern-day transportation ecosystem.

What you will do

• Recruit, develop, support, and manage deployment for a team of Service Engineers.
• Maintain optimal field services operation.
• Monitor and evaluate team performance metrics, focusing on key indicators such as time-to-value and customer satisfaction.
• Engage in cross-functional leadership teams to develop and iterate best practices for installation success.
• Develop and manage budget for projects and be accountable for delivering against established business goals/objectives.

Requirements

• Eight or more years of experience in an upper-management role, preferably in program or service management.
• Able to create alignment with stakeholders to create scalable solutions to remove ambiguity.
• Exceptional skills in leadership, time management, facilitation, and organization.
• Intellectual prowess with deep learning and analytical tenacity.
• Impeccable troubleshooting and creative problem-solving skills.
• Bachelor's degree in a technical discipline.

Nice to have

• PMP certification.
• Six Sigma (Yellow, Green, Black Belt) certification.
• Other industry certifications.
• Knowledge of NHTSA requirements.

Culture & Benefits

• Company paid health care, dental, and vision coverage for you and most of your dependents.
• Generous PTO and sick leave.
• 401(K) with generous company match.
• Disability, life insurance, and ancillary benefits.
• Committed to an inclusive and diverse team.