Product Operations Manager (Fintech)

TL;DR

Product Operations Manager (Fintech): Scaling hirify.global’s core payments offering by building efficient and globally-scalable operational processes across key payment schemes. Focus on optimizing support, streamlining internal processes, and expanding payments offerings.

Location: This role can be based in our London office OR distributed within the UK (with ad hoc meetings in London)

Salary: £40,400 - £55,000

Company

hirify.global is on a mission to make money work for everyone by waving goodbye to the complicated and confusing ways of traditional banking.

What you will do

• Own and scale operational processes to ensure the team can safely and efficiently move money.
• Analyze customer problems and process inefficiencies using data to prioritize and propose solutions that optimize customer outcomes.
• Set up new external partnerships and manage the performance of existing suppliers and third-party relationships.
• Work closely with Customer Operations partners to optimize support and streamline internal processes.
• Collaborate with cross-functional product teams to develop and expand our payments offering.

Requirements

• Deep domain expertise in UK payment systems and schemes, particularly Faster Payments, Bacs, and Open Banking.
• A proven ability to build and scale robust, complex operational systems.
• Experience in managing vital external partnerships/suppliers and collaborating effectively with cross-functional teams to drive alignment.
• Strong strategic and analytical skills, enabling you to use data to make decisions and manage complex, multi-stakeholder projects.
• A proactive, self-starting mindset with a strong sense of ownership.

Culture & Benefits

• Flexible working hours.
• £1,000 learning budget each year.
• Remote work setup support, including Macbooks for all employees.

Hiring process

• Short call with hirify.global Recruiter.
• Video-call with the Hiring Manager.
• Full Loop: 2 x GoogleMeet interviews.