Business Systems Engineer (Automation & AI) (AI Engineering)

TL;DR

Business Systems Engineer (Automation & AI) (AI Engineering): Designing and implementing solutions to improve operational efficiency across the business using automation, integrations, internal tools, and AI with an accent on eliminating manual work and improving data flows. Focus on translating fragmented real-world processes into scalable systems and leveraging AI to improve workflows.

Location: Lisbon, Portugal (Remote role)

Company

hirify.global is a B2B gift and SWAG platform that allows companies to deliver e-gifts, gifts, and bespoke merchandise.

What you will do

• Identify operational inefficiencies and design scalable solutions to eliminate manual or repetitive work.
• Build and maintain automations, integrations, and lightweight internal tools using APIs, scripting, spreadsheets, and automation platforms.
• Develop and maintain reliable data workflows that consolidate information across systems and ensure data accuracy and accessibility.
• Partner with stakeholders to understand operational processes and translate them into efficient, automated systems.
• Maintain and prioritize a backlog of automation and operational improvement opportunities.
• Design systems that reduce operational risk, eliminate human error, and improve the reliability of business processes.
• Evaluate and implement practical AI use cases to improve internal productivity and decision-making.

Requirements

• 3+ years of experience in roles such as Business Systems, Automation Engineering, Solutions Engineering, or similar.
• Strong problem-solving skills and the ability to translate business workflows into scalable systems.
• Experience building automations and integrations using platforms such as Zapier, Make, n8n, or similar tools.
• Comfortable working with APIs, scripting, or lightweight programming (e.g. Python, JavaScript, SQL) to connect systems and automate processes.
• Strong data skills, including working with spreadsheets, data transformations, and analysis.
• Experience using AI tools to improve workflows or internal processes.
• Excellent communication skills and the ability to collaborate with both technical and non-technical stakeholders.
• A pragmatic, self-driven mindset that is able to identify problems and drive solutions.

Culture & Benefits

• Competitive salary with generous stock options.
• Flexible PTO, increasing with tenure, plus extra flexibility for life’s unexpected moments.
• A super-friendly, collaborative working culture populated by fun and dedicated people.