Human Resources Operations Team Lead (Fintech)

TL;DR

Human Resources Operations Team Lead (Fintech): Managing and developing a team of senior HR specialists to deliver global HR operations with an accent on service delivery, process automation, and HRIS optimization. Focus on ensuring operational excellence within a complex, fast-paced environment while scaling HR systems and workflows for over 2,000 employees globally.

Location: Must be based in Kraków, Poland; Hybrid work model (3 days in office required).

Salary: starting from 12,000 PLN gross.

Company

hirify.global is a publicly-traded FTSE250 FinTech company providing mobile, web, and desktop trading platforms for global users across stocks, derivatives, and crypto.

What you will do

• Lead and develop a team of HR Operations Senior Specialists to ensure high-quality service delivery.
• Oversee employee lifecycle transactions and data accuracy within Workday.
• Manage team workload, priorities, and performance via ServiceNow ticketing system.
• Drive continuous improvement through process simplification and automation initiatives.
• Ensure compliance through meticulous HR documentation and support for internal and external audits.
• Provide expert advice on HR policies and processes to stakeholders.

Requirements

• 5+ years in HR Operations with proven experience in a leadership role.
• English language proficiency: C1 minimum required.
• Hands-on experience with Workday or similar HRIS and case management systems like ServiceNow.
• Strong background in global end-to-end employee lifecycle processes.
• Proven ability to deliver measurable process improvements and user experience upgrades.
• Comfortable managing complexity and working in a fast-paced environment.

Nice to have

• Experience with additional HR systems.
• Familiarity with APAC labour law and regional HR processes.
• Prior experience managing internal and external audits.

Culture & Benefits

• Hybrid work model balancing collaboration and flexibility.
• Access to tailored development programs and leadership mentoring.
• Clear career progression pathways.
• Paid time off for volunteering and community engagement.
• Diverse and inclusive workplace focused on global success.