Sales Completion Specialist

TL;DR

Sales Completion Specialist: Managing post-auction processes and customer relations with an accent on negotiation between private car sellers and dealers to ensure fair outcomes. Focus on driving conversion targets, maintaining high service quality standards, and collaborating with account management teams to align platform stakeholders.

Location: Office-based in Brighton with flexibility to work from home 1 day per week

Salary: £25,500 base, £36,500 OTE

Company

hirify.global is a fast-growing UK online marketplace connecting private car sellers with verified dealers through a seamless digital platform.

What you will do

• Act as the primary point of contact for car sellers, ensuring a smooth post-auction transaction experience.
• Facilitate negotiations between sellers and dealers to secure mutually beneficial deals.
• Collaborate with the account management team to ensure alignment between seller and dealer expectations.
• Hit conversion targets and maintain service quality metrics within a fast-paced environment.
• Provide product feedback and test new features to help refine the platform's future capabilities.

Requirements

• Proven track record of working toward and hitting targets in a customer-facing role.
• Strong negotiation skills with the ability to communicate effectively via phone and email.
• Ability to build rapport and deliver high-standard service to customers.
• Commitment to a collaborative team environment and continuous professional development.
• Must be able to commute to the office in Brighton, UK.

Culture & Benefits

• Competitive base salary with performance-based commission.
• Comprehensive health insurance through BUPA including fitness discounts.
• Generous parental leave policies including 6 months full paid maternity leave.
• Stock options to share in company growth.
• Seafront office location featuring weekly massages, office drinks, and regular social events.
• Pension scheme and cycle-to-work program.