Administrator (Standardisation Team)

TL;DR

Administrator (Standardisation Team): Coordinating standardisation activities and exam marking support with an accent on process efficiency, stakeholder communication, and high-volume data handling. Focus on maintaining consistency in assessment quality and delivering seamless event support for examiners and moderators across the UK.

Location: Must be based in the UK, with a hybrid working model requiring regular attendance at the Manchester office.

Salary: £23,300 - £25,400

Company

hirify.global is a leading UK-based independent charity responsible for setting and marking a significant portion of national GCSE and A-level examinations.

What you will do

• Manage administrative workflows for standardisation events, ensuring examiners apply marks consistently.
• Provide high-quality service to examiners, moderators, and internal stakeholders via phone, email, and face-to-face interactions.
• Prepare and collate training materials for nationwide standardisation sessions.
• Utilize CRM and tracker systems to maintain operational efficiency and meet delivery deadlines.
• Contribute to continuous improvement initiatives to enhance service quality and reduce process waste.
• Provide operational training and support to seasonal staff during peak exam periods.

Requirements

• Must have the right to work in the UK.
• Proven experience in a process-driven, time-sensitive administrative environment.
• Proficiency in Microsoft Office, specifically Word and Excel, with experience in database or CRM systems.
• Excellent attention to detail and ability to maintain accuracy under pressure.
• Strong communication skills for interacting with diverse stakeholders.
• Ability to work flexible hours including occasional evenings and weekends during peak activity periods.

Culture & Benefits

• Supportive hybrid working environment with clear paths for professional development.
• 25 days annual leave, rising with service, plus additional December office closure.
• Comprehensive pension scheme with combined contributions up to 18.5%.
• Private Medical Insurance and a Healthcare Cash Reward Plan.
• Paid time off for volunteering opportunities.