Microsoft Customer Solutions Architect (AI/Cloud)

TL;DR

Microsoft Customer Solutions Architect (AI/Cloud): Architecting and delivering transformative Microsoft solutions to empower customers across AI, Data, Security, and Cloud domains with an accent on strategic roadmapping and executive alignment. Focus on driving adoption of M365 and Azure platforms, building business cases for ROI, and orchestrating cross-functional technical teams.

Location: Toronto, ON, CA; requires frequent travel within the designated Sales District (up to 50% of the time).

Salary: $90,000 – $120,000 base annually + 40% target incentives

Company

A software-focused IT solutions and services provider that equips organizations to be agile and innovative through cloud migration and digital workplace transformation.

What you will do

• Generate demand and build sales pipeline for Microsoft-specific solutions, owning Revenue and Gross Profit attainment.
• Manage the executive sales cycle from discovery to close, mapping business problems to tailored offers and proposals.
• Architect and design solutions relating to collaboration, productivity, security, and AI platforms.
• Facilitate C-level conversations to align customer initiatives with Microsoft best practices.
• Build comprehensive business cases, success metrics, and adoption plans to demonstrate ROI.
• Coordinate with Microsoft (STU/CSU/PDM) to unlock workshops, incentives, and POC funding.

Requirements

• 7+ years of success in solutions sales focusing on Microsoft platforms.
• Proficiency with M365 (Security and Collaboration), Copilot (AI), and Azure Public Cloud.
• Technical knowledge of Teams, Intune/Autopilot, Entra ID, Defender, and Zero Trust concepts.
• Experience translating executive objectives into structured roadmaps and adoption plans.
• Proven ability to lead virtual pursuit teams and coordinate partner co-selling efforts.
• Willingness and ability to travel frequently (up to 50%) within the assigned Sales District.

Culture & Benefits

• Comprehensive medical and dental care, including an Employee & Family Assistance Program.
• RRSP/DPSP retirement savings plan with company matching.
• Generous paid time off including vacation, sick leave, holidays, and volunteer days.
• Flexible work arrangements to allow you to plan your workdays as they suit you best.
• Inclusive and supportive high-performing culture, recognized as a Great Place to Work for 20 consecutive years.