TL;DR
Senior Application Analyst (Salesforce): Managing and optimizing a suite of business applications integrated with Salesforce to power Sales, Marketing, and Customer Support teams. Focus on designing complex workflow automations, managing end-to-end tool integrations, and leading technical vendor evaluations to drive business efficiency.
Location: Must be based in the United States
Company
hirify.global is a mission-driven, venture-backed Health-Tech company transforming the Pharmacy Benefit Management sector through innovative technology and improved drug acquisition solutions.
What you will do
- Administer and configure internal logic and automated workflows for CLM, telephony, and notification platforms.
- Manage the full lifecycle of integrations between business tools and Salesforce.
- Lead technical evaluations and RFPs for new software vendors, including gap analysis and proof-of-concept phases.
- Partner with RevOps and support teams to identify bottlenecks and implement automated solutions.
- Support Service Cloud environment setup and ensure external tools sync correctly with Salesforce objects.
- Act as Tier 3 support for complex application issues and data integrity across the tech stack.
Requirements
- Must be located in the United States
- 8+ years in IT/Business Systems/Ops with 5+ years in application analysis and workflow automation.
- Advanced experience mapping data schemas and managing high-integrity system synchronization.
- Hands-on experience with Salesforce integrations and middleware tools.
- Ability to translate conceptual business pain points into technical requirements.
- Proficiency in reading and troubleshooting code or APIs to resolve integration failures.
Culture & Benefits
- Comprehensive wellness benefits including medical, pharmacy, dental, vision, and life insurance.
- 401(k) retirement savings program.
- Flexible spending benefits and commuter benefits.
- Discretionary paid time off and paid company holidays.
- Paid parental leave and employee assistance program.
- Professional development and training opportunities.
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