Product Owner (Fintech)

TL;DR

Product Owner (Fintech): Managing and delivering customer-centric digital journeys for workplace savings tools with an accent on enhancing financial decision-making for policyholders. Focus on owning the product backlog, aligning cross-functional teams, and leveraging data to drive commercial impact and user outcomes.

Location: Based in Hove, UK (Hybrid)

Company

A leading UK financial services group and global investor dedicated to safeguarding financial futures and building sustainable retirement and protection solutions since 1836.

What you will do

• Define and manage the product vision and backlog in alignment with strategic business priorities.
• Deliver customer-centric digital journeys that facilitate informed financial decision-making.
• Collaborate with technology, digital, insights, and marketing teams to implement data-driven solutions.
• Establish and monitor KPIs to evaluate the commercial impact and performance of digital features.
• Lead agile ceremonies and ensure clear communication of sprint goals and user stories.
• Manage stakeholder relationships and perform research to identify opportunities for continuous improvement.

Requirements

• Experience working as a Product Owner or within an agile delivery team.
• Strong proficiency in digital journey design and multi-channel customer experiences.
• Ability to influence effectively in a matrix environment across multiple business functions.
• Understanding of UX principles and application of customer insights to product design.
• Commercial awareness with proven experience in building business cases and articulating value.
• Familiarity with marketing automation platforms, CDPs, or CRM integrations.

Nice to have

• Knowledge of financial services or workplace savings products.

Culture & Benefits

• Competitive annual performance-related bonus plan and share schemes.
• Generous pension contributions and life assurance.
• At least 25 days holiday, increasing to 26 days after 2 years of service, plus public holidays.
• Supportive flexible working culture including options for part-time and job shares.
• Participation in electric car salary sacrifice schemes and various staff discounts.
• Commitment to net-zero carbon workplaces and modern, inclusive office environments.