Go-To-Market Ops Specialist

TL;DR

Go-To-Market Ops Specialist (SaaS): Optimizing inbound lead funnels and sales systems to improve operational efficiency with an accent on automation and data quality. Focus on implementing scalable sales tools, enhancing cross-departmental collaboration, and enabling sales teams to prioritize customer interactions.

Location: Hybrid role requiring regular quarterly 5-day onsite sessions in Wrocław, Poland.

Company

A software product company behind tools like LiveChat, ChatBot, and HelpDesk.

What you will do

• Optimize and monitor inbound lead funnels for the sales team.
• Manage and integrate sales systems including Apollo, Salesforce, and LeanData.
• Implement automations to reduce manual administrative tasks for sales reps.
• Maintain high data quality across all sales platforms.
• Create and document technical and operational processes.
• Facilitate collaboration between marketing, support, and partners to improve Go-To-Market workflows.

Requirements

• Proven experience in B2B SaaS revenue or go-to-market operations.
• Strong experience administering SaaS tools and platforms.
• Track record of building and implementing effective automations.
• Strong understanding of the US B2B market.
• Ability to translate technical concepts into clear business language.
• Must be able to attend quarterly onsite work sessions in Wrocław, Poland.

Nice to have

• Strong judgment in selecting between process-based and technical solutions.
• Operational thinking and system administration background.

Culture & Benefits

• Hybrid work model with flexible office access.
• Unlimited paid days off and sick leave policy.
• Outcome-based work environment focusing on results rather than hours.
• Private health care and Multisport card.
• Home office equipment budget.