Principal Account Strategist

TL;DR

Principal Account Strategist (AI/SaaS): Drive long-term success and expansion within complex Fortune 100 enterprise accounts by managing strategic AI deployment and business-aligned roadmaps. Focus on navigating large organizations, securing executive buy-in, and delivering transformative AI-driven customer experience solutions.

Location: Remote (US), based in New York

Company

hirify.global is a leading agentic AI platform enabling enterprise customer experience automation for global brands, backed by top investors.

What you will do

• Navigate and influence large, siloed enterprise customer organizations to secure executive commitment.
• Develop and execute multi-year AI deployment roadmaps aligned with business goals.
• Own commercial health, renewals, and expansion opportunities within strategic accounts.
• Lead program implementation coordinating technical, product, and business teams to ensure ROI.
• Create and deliver executive-grade presentations to C-level stakeholders.
• Identify and resolve risks and obstacles to maintain program momentum.

Requirements

• Location: Must be based in the United States, preferably New York.
• 7+ years in strategic, client-facing roles in enterprise B2B SaaS or consulting.
• Proven ability to manage enterprise-scale programs without direct authority over delivery teams.
• Expert in executive communication and data-driven presentations.
• Experience navigating Fortune 500 organizations with complex, siloed structures.
• Strong understanding of AI, Generative AI, CX, and contact center operations.
• Willingness to travel frequently (up to 40-50%) for client engagements.
• Bachelor's degree required; MBA or advanced degree is a plus.

Culture & Benefits

• Work remotely within the US with a focus on strategic enterprise accounts.
• Collaborate with cutting-edge AI technology and a high-impact team.
• Equal opportunity employer committed to diversity and inclusion.