Communications Manager (SaaS)

TL;DR

Communications Manager (SaaS): Executing media initiatives, issues management, content creation and stakeholder engagement with an accent on sharing hirify.global’s story, trust and safety agenda. Focus on positioning hirify.global and its leaders as trusted voices on retail crime prevention and safety.

Salary: $115,000 - $135,000 USD

Company

hirify.global empowers the retail industry to tackle theft and Organised Retail Crime, a $150 Billion problem globally, connecting people and intelligence to reduce crime through technology.

What you will do

• Execute hirify.global’s NA communications strategy in collaboration with Marketing and cross-functional teams.
• Handle media inquiries, draft media releases, briefing packs, and relevant collateral.
• Support issues management and comms response plans.
• Execute thought leadership initiatives to support key leaders, such as social media content, newsletters, white papers, op-eds, and speaking engagements.
• Develop relationships with journalists, and communications teams at relevant retailers, law enforcement agencies and industry associations.
• Develop key trust and safety assets such as factsheet and Trust Center, to support customer and law enforcement engagement.

Requirements

• 5 years of experience working in media, communications, or public policy.
• Relevant professional background in retail, law enforcement or SaaS would be highly regarded.
• Strong understanding of the media environment and social media networks.
• Excellent writing skills and ability to communicate complex tech and software concepts to a wide range of audiences.
• Strong time management skills and experience juggling competing deadlines.
• Flexibility for occasional travel (domestic) - generally quarterly or as required for key opportunities or issues.

Culture & Benefits

• Competitive salary range and employee share scheme.
• Flexible work arrangements and shorter work weeks (Friday afternoons off).
• Focus on mental and physical health with Wellness Days and expert sessions.
• Comprehensive health care plan (Medical, Dental & Vision).
• Family-friendly policies including paid parental leave.
• Support for personal growth through courses, conferences, or events.