Client Account Manager

TL;DR

Client Account Manager: Expanding and strengthening client partnerships in the UK office, focusing on understanding client goals and ensuring successful project outcomes. Focus on strategic account management, operational tasks, and collaborating with teams in Serbia and Montenegro to drive sustainable growth in the UK market.

Location: Based in the UK

Company

Vega IT brings the brains and passion that drive digital-led progress.

What you will do

• Own and grow key UK client accounts by building trusted, long-term relationships with senior client stakeholders and acting as a strategic partner.
• Identify and shape opportunities to create additional value within existing accounts, working closely with clients and Vega IT delivery teams.
• Translate client business objectives into actionable initiatives, aligning priorities, scope, and expectations with both clients and internal teams.
• Proactively monitor and manage risks, track key metrics, and anticipate client needs to maintain high satisfaction, retention, and long-term partnership success.

Requirements

• Minimum of three years of experience in digital business development, client account management, or digital agency/technology services/management consulting delivery.
• Understanding of business models across multiple domains (Insurance, Finance and Banking, Healthcare, Retail, or Education).
• Passionate and genuinely motivated by client success.
• Proactive in anticipating client needs and taking initiative to address risks and opportunities.
• Expert in structured thinking and problem-solving.

Culture & Benefits

• Highly competitive salary and bonus package.
• Entrepreneurial, fast-paced environment with opportunities to take ownership, innovate, and drive results.
• Career growth and tangible impact.
• Global collaboration with teams in Serbia, Montenegro, and other locations.
• Exciting projects that create real value for clients.
• Travel opportunities to visit onshore and offshore delivery centers.